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01937 347997

Call free on  01937 347997

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Manual Handling at Work
Second Floor, 1 Horsefair
West Yorkshire
LS22 6JG

Office Opening Hours (Sales & Support)
Monday to Friday 8.30am - 5.00pm

If you need to contact us outside of office hours, please leave your contact details and query and we'll get back to you as soon as possible.

Help and Support

If you're having trouble accessing or completing your eLearning course, the quickest way to solve any issues is through out Support page:

I'm having trouble with a course

Here you'll find easy to read guides with solutions to our most commonly encountered problems, and ways to contact our technical support team

Ways to get in touch

Technical Support

Please visit our Support page.

Sales and Product Information

By Telephone

New Enquiries freephone: Please call us FREE on 01937 347997

Existing clients & renewals booking line: 0800 014 9620.


If you would prefer to leave a message please enter your details using our contact form above and we'll respond by email or call you back, as you prefer.

If you would like to email directly, our contact email is [email protected]

By Post

Manual Handling at Work
Second Floor, 1 Horsefair
West Yorkshire
United Kingdom
LS22 6JG


Do I need Manual Handling Training?

The Manual Handling Operations Regulations 1992, as amended in 2002 (‘the Regulations’) apply to a wide range of manual handling activities, including lifting, lowering, pushing, pulling or carrying. The load may be either animate, such as a person or an animal, or inanimate, such as a box or a trolley. The HSE state that adequate training must be given to make employees aware of the risks and correct procedures when faced with moving objects in the workplace.

Do I need to provide training for all employees?

As the Employer you must carry out risk assessments and regularly review the risks that employees face involving manual handling. This will identify what you need to do to prevent injury and keep people safe. You must train employees in the awareness of Manual Handling who are subject to these tasks.

To get more details on our fire courses, please call us FREE on 0800 014 9620.

What are the minimum or maximum number of delegates on each course?

There are no minimum requirements and you can train as many delegates as you like with our online learning courses. For effective In-house training we recommend one trainer to 12 delegates. If you need say 30 people training all at once at your premises on a particular day we would simply supply two or more trainers.

Can I train on a weekend or bank holiday?

Absolutely yes, you can choose to take your training at a time and location of your choice and there is no additional cost as we work around your business needs. This applies to both In-house training and E-learning.

How long does the training take to complete?

Courses differ in length. When you browse each course the duration is shown in the course details. Online learning is typically the quickest method of training.

Do the courses have an exam?

Online courses have multiple choice questions throughout the courses. In-house training courses typically have a multiple choice exam at the end of the course depending on the qualification type.

Do I need to have any specialist equipment such as a hoist?

If you require practical hoist training when moving people, we must train on your supplied hoist. Should you need assistance sourcing a hoist please contact our manual handling specialists FREE on 0800 014 9620. Unfortunately, we do not supply hoists with our training courses.

How long is my eLearning course certificate valid for?

To ensure that knowledge is kept up-to-date with legislation and best practices, and to reduce skills fade, it is recommended that the knowledge is refreshed annually.

Ultimately, it is the responsibility of the delegates’ training administrator or learning & compliance manager to decide when the training needs to be refreshed.

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